Privacy policy

Data controller

Hotel Boston, located at 21 de Mayo 468, Quillota, Chile. For questions about personal data, write to hotelbostonreservas@gmail.com.

Data we collect

We may collect your name, email address, phone number, stay dates, room type, number of guests and any requirements you voluntarily provide when submitting a request or contacting us.

We may also receive basic technical browsing data, such as browser type, device and page visited, when we use aggregate measurement tools.

Purposes

We use the data to answer enquiries, manage requests and bookings, coordinate payments, provide information about the service and comply with legal obligations.

We do not sell or transfer your data to third parties for advertising purposes.

Legal basis and rights

Processing is based on your consent and on the performance of the booking relationship, in accordance with Law No. 19,628 and Law No. 21,719 on personal data protection.

You may request access, rectification, cancellation, objection or portability of your data by writing to hotelbostonreservas@gmail.com. We will respond within the legal deadlines.

Retention

We retain data for the time necessary to manage the request or booking and to comply with legal, tax or security obligations.

Service providers

To operate the site and communications, we may use technology providers for web hosting, databases, transactional email and messaging. These providers process data on behalf of Hotel Boston and with appropriate security measures.

Cookies and analytics

The site may use aggregate, cookie-free measurement to understand page performance. If analytical or advertising cookies are introduced in the future, the corresponding consent will be requested.

Security

We apply reasonable security measures to protect information. No system is completely infallible; if a relevant incident occurs, we will act in accordance with applicable law.